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  Warranty

Northwest Attachments, Inc. (NWA) warrants its products to be free from defects in material or workmanship for a period not to exceed (6) six months from the date of shipment from the factory.  NWA products must be utilized in approved applications, defined as applications for which the attachment was originally designed and use intended for use by NWA.  Installation must have been performed properly accoding to NWA instructions and training given in the safe operation and proper use of each attachment.

NWA will, in its option, repair or replace, FOB factory, any product that in its judgment is defective.

Where a service part has failed it shall be the policy of NWA to send a replacement part and an invoice for that part.  Upon return of the original part to NWA, a credit will be issued if, after examination by NWA, the part is judged defective.

NWA will make allowances for work performed on products deemed defective after examination of the defective product either by having the attachment returned to our factory, freight prepaid, or by photographic evidence clearly showing the problem area and /or details of the failure.  Written approval is required from NWA PRIOR to the performance of all warranty work, in order for a warranty claim to be honored.

Warranty will NOT apply to:
1).  Failures that in NWA's determined were the result of misapplication or misuse, negligence, lack of appropriate user training, accidental damage, failure to perform maintenance, and/or improper installation.

2).  Components not manufactured by NWA, including all wear parts (e.g. base and bolt-on edges, sidecutters, teeth a and adapters) will carry the warranty extended by the supplier, NWA responsibility for these items will equal the warranty offered ty the supplier.

3).  Any equipment that has been repaired or altered in any manner without the express written approval of NWA will void all warranty.

Once a product is determined to be defective and it has been determined it can be field repaired.  NWA will provide parts (if necessary) and will authorize the maximum time alloted to accomplish the repair via a Warranty Claim and Authorization form.

Labor rate will be paid at 70% of the Dealer's retail labor rate, subject to change without notice.  No provisions will be made for incidental or consequential damages, mileage, travel time, overtime, downtime, or special freight charges.  

Approved dealer warranty expense will be reimbursed with a Credit Memo against future business placed with NWA.

Northwest Attachments, Inc. reserves the right to make changes of any type to its products at any time without obligation to make changes or alterations to products previously sold.  NWA also reserves the right to alter this warranty policy and/or its terms at any time.  This warranty is in lieu of all other/or previous warranties express or implied.  No other persons or company is authorized to act on behalf of NWA or authorized to assume for NWA any liability in connection with the sale and use of NWA products other than as set forth herein.



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